Excellent customer service no improvement needed!
I love you guys! You drove me to work, you kept in touch with me about what was wrong with my vehicle. You didn't fix anything without my consent and explained it well. I trust you immensely!
I noticed you guys upped your hourly rate, and i don't see the reason for that!!!
Above and beyond service - accommodating my trips out of town to fit in with my service. Great job!
Polite friendly staff and great service what more could you ask for. Tks everyone
Staff are very friendly and knowledgeable. The mechanic comes out to help explain things himself, if & when required. Any concerns are addressed, and if work isn't necessary, they advise accordingly. Top-notch service.
Staff are competent and explain all repairs and costs
Once again. Jeff, Jenn, and the wonderful team at Napa Gears Plus not only sourced me fantastic winter tires quickly but put them on and had my car ready hours before I anticipated. They are just simply the best and set the standard for others.
The staff are exceptional. The friendly fast service is second to none in my town. I hear so many horror stories about the "Big Shops" in town and I just smile and hand them the phone number for Napa Autopro Gears Plus. Each person I have sent to the shop have had nothing but wonderful comments back to me.
As usual I received friendly and efficient service. I am always greeted with a smile and by name. The car was ready before promised. It is always a pleasure to deal with you.