With today’s modern vehicles, our approach to diagnosing your concern needs to be methodical and accurate. The parts needed to repair these computer and sensor based vehicles are expensive. In the old days, mechanics could diagnose a vehicle with a wrench from 5 feet away but today, everything is about computers and wires and our mechanics have been replaced with diagnosticians. Repairing these technologically advanced vehicles is only possible with the most up to date diagnostic software and a systematic approach.

  • Diagnose Air Conditioning System – The technician will verify the refrigerant levels and the cooling vent temperature. A leak test is performed on the AC system and refrigerant leak detection dye may be added to system. The technician will inspect the compressor, evaporator core, high pressure lines and the condenser. The results from this diagnosis will reveal any concern that you may be having with your air conditioning performance.
  • Diagnose Fluid Leak – With the compactness of new vehicles drivetrain systems, finding a simple leak can be very difficult. Our fluid leak detection process is extremely methodical. First we inspect the area of concern. With shampoo and hot water, the contaminated area gets a thorough cleaning. Once the area is clean, a specially formulated dye is added into the fluid that is suspected to be leaking. If necessary, the vehicle is driven to accelerate the leak. The technician will then inspect the area of suspect using ultraviolet light and borescope technology.
  • Diagnose Noise – Some noises are easy to detect and may only take a few minutes. Others can take what seems to be forever. A test drive paying attention to what part of the vehicle the noise is coming from will help to narrow the possibilities. Once the concern has been experienced, the technician will use the necessary equipment to perform an inspection of the suspected location.
  • Diagnose Steering and Suspension Concern – Ride height, steering wheel not centered, vehicle pulls to one side of the road – these are just a few examples of a steering and suspension concern. The technician will verify your concern and then perform a visual inspection. Specifications will be compared to your vehicles steering and suspension system and the concern you have will be revealed.
  • Diagnose Vibration – Vibrations can be tricky to uncover. There are a lot of components that may require repair(s). The biggest challenge is to determine which one is causing you the stress. With this diagnosis, it is not uncommon for the technician to contact you to discuss what he had experienced compared to your concern. With vibration everyone’s sensitivity can be interpreted differently but our methodical practices always prove accurate when we diagnose your vibration concerns.
  • Diagnostic “ONE” (Electronic) – For example: your check engine light is on; your vehicle is rough running with poor performance or a misfire, or it is even a no start. In order to qualify for the diagnostic one, your vehicle will be having a continuous problem that can be created repeatedly in the service bay. What this means is that the technician will not spend time trying to experience your concern as it happens ‘all the time’. With the concern happening all the time, the technician can follow a series of pin point tests to verify the failing component that has led to the concern and will then follow a process when detecting your drivability concern.
  • Diagnostic 2, 3 or 4 (Electronic) – Diagnostic levels can vary depending on the ability to have the concern happen continuously. To ensure accurate diagnosis, it is imperative that the technician experiences the concern. The more information that can be collected from the primary driver of the vehicle to help to make the concern occur, will greatly assist in choosing what pin point test needs to be performed to narrow down the cause of the concern.
  • Diagnostic “ONE” (Mechanical) – For example: a rear differential is clunking, the clutch is not working, or your standard transmission is grinding when downshifting. Either way, the concern is a mechanical failure and it is occurring all the time and does not require electronic support of tools. This means that a technician can use the conventional tools that are found in his/her tool box to analyze your concern. These types of concerns will be able to happen continuously in the service bay and once the concern has been experienced, the technician will use all the necessary equipment to correctly identify the cause of this concern.
  • Minimum Scan Diagnostic – Using your vehicles manufacturer diagnostic tool, we will attach the necessary tool to the vehicle computer access point and extract information so we can provide a direction for further testing or diagnostics.
  • Starting and Charging Diagnosis – Using electronic diagnostic equipment, a technician will inspect and test batteries, starter, alternator, peak amperage, amp draw, electrical connections and continuity, as well as the vehicles wiring schematic to ensure all necessary specifications are within the allowable tolerances.
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