The service is friendly and accessible. Not all shops give you the ability to actually speak to the technician that works on your vehicle. I really appreciated the opportunity to plan and problem solve needed repairs. Of particular awesomeness, is the digital feedback report that gives you detailed notes complete with pictures and video of observations. You are provided with great evidence that the technicians are really taking their time to assess your vehicle. It's not about just having a well-running vehicle, but advising the customer on items to think about to improve its function. Jeff and his staff are great to work with and despite the busy October weather rush, they do what they can to fit the work around your schedule. This is a shop that takes pride in providing old-fashioned no BS service.